Effective Date: September 17, 2025
Band Nine Academy (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website, register for courses, or communicate with us.

1. Information We Collect

We may collect the following information:

• Personal Details: Name, email address, phone number, and location when you register for a course or make an inquiry.

• Payment Information: Billing details provided for course fee transactions (processed securely via trusted payment gateways).

• Learning Data: Information about your progress, performance, and feedback during training.

• Technical Data: IP address, browser type, device details, and cookies when you visit our website.

2. How We Use Your Information

Your data is used strictly for:

• Providing IELTS coaching and personalized learning support.

• Communicating schedules, updates, and study resources.

• Processing payments and maintaining records.

• Improving our courses and services through feedback analysis.

• Ensuring compliance with legal or regulatory requirements.

3. Data Sharing & Security

• We do not sell or rent your personal information to third parties.

• Payment processing is handled by secure third-party gateways. We do not store sensitive financial details.

• Data is stored with strict confidentiality and accessed only by authorized personnel.

4. Cookies

Our website may use cookies to enhance your browsing experience. You may disable cookies in your browser settings, but some features may not function properly.

5. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request corrections or updates to your data.

• Withdraw consent for data usage (may affect service delivery).

• Request deletion of your data, subject to legal or administrative requirements.

6. Contact Us

For privacy concerns, questions, or requests regarding your data, please contact us at:

Band Nine Academy, Kottayam
📧 mail@bandnineacademy.com
📞 +91 81568 56190